Support

Help with Drafto on the web, iPhone, iPad, Android and Mac.

Contact us

Questions, bug reports and feature requests are all welcome.

support@drafto.eu

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Common questions

How do I sync my notes between devices?

Notes sync automatically when you are connected to the internet. Sign in with the same account on the web app (drafto.eu) and the mobile app to keep everything in sync.

Can I use Drafto offline?

Yes. The mobile app works fully offline. Any notes you create or edit while offline will sync automatically when you reconnect.

How do I delete my account?

You can delete your account and all of your notebooks, notes and attachments from inside the app. Deletion is immediate and permanent, and needs an internet connection:

  • Web: open Settings from the app menu and select Delete account.
  • iPhone, iPad and Android: go to the Settings tab and tap Delete account.
  • Mac: click the ⋯ menu at the bottom of the sidebar and choose Delete account.

If you no longer have the app or can't sign in, email support@drafto.eu from the address you signed up with. We will confirm the request by replying to that address, and delete your account within 30 days. See how to delete your account for what is deleted.